Returns & Exchanges

At Mutimer, we want you to be completely satisfied with your purchase. If your order isn't quite right, we offer a hassle-free 30-day return policy for all unworn and unwashed items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original shipping box or a similar mailer, ensuring all original tags and protective bags are included.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5 to 7 business days.